Arizona Road Map to Recovery
Back to State Road Maps to Recovery
For more state specific information go to our Arizona State Help page.
United Policyholders has been actively helping educate the residents of the Mount Lemmon communities who lost so much in the 2003 Aspen wildfire. Our goal, as always, has been and will be to demystify the insurance claim process and offer practical help on getting fair and prompt insurance settlements. Our approach is outlined in the materials posted at this website.
Our organization is made up of professionals and volunteers with many years of expertise and knowledge about insurance coverage and total loss claims. We are proud to offer the survivors of the Aspen wildfire the benefit of our twelve years of experience throughout the United States. UP will be doing its part to ensure that the survivors of this disaster get the fair treatment and claim service they paid for and are entitled to from their insurance companies.
We will be updating this website regularly and cosponsoring meetings and workshops with other consumer organizations over the coming months. We welcome feedback and e-mail at info@unitedpolicyholders.org.
Claim Tips
Organizing Carrier-Specific Groups
Sample Forms Documenting Your Loss
Resources for Overcoming Obstacles
General Information and Links
Tax Information
You will need the free Acrobat Reader installed on your computer in order to view most of these documents.
Claim Tips
Start by reading our Fire Insurance Claims Tips for Arizona Residents. This is your Roadmap to Recovery and fair settlement with your insurance company.
Organizing Carrier-Specific Groups
This document outlines UP's time-tested program for communities hit by disaster. The concept is simple, but it works!Sample Forms Documenting Your Loss
- Personal Property Inventory Form (pdf)
- Sample Scope of Loss/Rebuilding Estimate (pdf)
- Trade Summary Breakdown (pdf)
Resources for Overcoming Obstacles
- Effective Claims Complaints (pdf)
- Public Adjusters--The Inside Scoop (pdf)
- Hiring an Attorney: When and How
- Xactimate Demystified (pdf)
General Information and Links
UP Aspen Fire Insurance Contacts:
-
Local Volunteer
Sabrina Swaim, 520-298-8824 - United Policyholders
Marika Roberson, marikaroberson@msn.com
Amy Bach, Executive Director: info@unitedpolicyholders.org
Arizona Regulations
The following documents relating to Arizona Regulations are available for download:
- The Unfair Claims Settlement Practices Act of Arizona (16K pdf)
- The Unfair Claims Settlement Practices Act of AZ, Part 2 (5K pdf)
- Zilisch vs. State Farm (46K pdf)
Firestorm Information
Aspen Fire Stats
as of 9:15 p.m. July 14, 2003
Location: immediately NE of Tucson
Acreage: 84,750
Structures Lost: 333
Containment: 100%
Cost to Date: $17,000,000
Started: June 17, 2003
Cause: Human, under investigation
Summerhaven Community Recovery:
- Rebuilding Summerhaven
Information on what is going on in the community's recovery efforts. Resources, messages, links, announcements, information, fundraisers, donations.
Pima County:
- Pima County Aspen Fire Recovery
Email: MtLemmonRecovery@dsd.pima.gov
Recovery Hotline: (520) 740-6490
Information and links to all the Pima County recovery efforts and agencies. Weekly updates from all the Public Works departments and, among others, links to: Community Calendar, Phone Numbers, Board of Supervisors, County Administration, Community Resources, Public Works, Health Department, Governor, Congressional Representatives. - Pima County Assessors Photo Library of Summerhaven
PRE FIRE images of Summerhaven properties from the last assessment - Pima County Health Department Images
and Pima County Health Department Images
POST FIRE images from Summerhaven taken just after the fire. - Presidential Declaration for Aspen Fire (PDF file)
Arizona Department of Insurance:
- Arizona Department of Insurance
- Request for Assistance Form (PDF file)
- How to File a Complaint brochure (PDF file)
- Commissioner: Charles Cohen
Tucson Office: 400 W. Congress, Ste. 152
Tucson, AZ 85701
Telephone: (520) 628-6370
Email: info@id.state.az.us
(goes to Phoenix office, most likely)
Arizona Registrar of Contractors:
Contact: Ted Dutiel, Team Leader, Disaster Fraud Guidance Team
Tucson Office: 400 West Congress Road, Suite 212
Tucson, Arizona 85701-1311
Telephone: (520) 628-6345
FAX: (520) 628-6588
Toll-free: 1-800-271-9286
Website: http://www.rc.state.az.us
- Arizona Registrar of Contractors License Search
- "Don’t Get Nailed" PDF brochure for wildfire victims
- "Use The Tool" PDF brochure for hiring a licensed contractor
Volunteer Efforts/Information:
Fire Images/Maps:
- University of Arizona, Department of Astronomy and Steward Observatory
Images of the fire from Mt. Bigelow - Coronado National Forest Santa Catalina Ranger District Aspen Fire Information
Archival Site from firefighting efforts - Aspen Fire 3D Maps
Cerro Grande New Mexico Firestorm Recovery:
- Cerro Grande (Los Alamos) Fire Recovery Information
- Cerro Grande Fire Survivors Association
Includes Excel spreadsheet templates for home inventory and personal property
Arizona Daily Star Coverage:
Tax Information
United Policyholders is a non-profit organization founded in 1991 and dedicated to educating the public on insurance issues and consumer rights. UP publishes educational materials and serves as a resource for individual and business policyholders and residents of communities with insurance problems. UP’s Amicus Project provides information to courts of law to support policyholders’ legal rights. UP unites policyholders and their advocates by sharing information. Write to UP at 110 Pacific Ave., PMB 262, San Francisco, CA. 94111, call us at (510) 763-9740, or visit our website at www.unitedpolicyholders.org.
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