January 2010

Speak UP: Talk so your insurer will hear you

Here are just a few of UP's many tips for communicating effectively with an insurance company:

1. Create a paper trail.
2. Be proactive: Document your losses and make specific reimbursement requests.
3. Use good grammar, be polite, be persistent.
4. Remember you’re in a business negotiation and not on a level playing field.
5. Use specific instances of improper conduct by your insurer as leverage to negotiate a fair settlement.
6. Avoid venting or making threats, but get professional help when necessary.

Click here to read our publication, Speak UP: How to Communicate With Your Insurance Company.

To read past Tips of the Month, click here.

Is there an insurance topic that you want to know more about?

Let us know, and it may become our next Tip of the Month! (click here to submit your idea.)