Library
![]()
Claim Tips
![]()
Buying Tips
![]()
Shortcuts
![]()
State by State
![]()
Amicus Briefs
![]()
UP Videos
![]()
UP Newsletter Archives
![]()
Studies and Reports
![]()
Other Resources

Our claim tips offer practical suggestions for getting the insurance protection you paid for. Insurance is big business and the claim process is not a level playing field for consumers. It’s important to get oriented and learn about your rights. Our tips help you be your own best advocate and know where and how to get professional help if and when you need it. Visit our “Samples/Examples” and UP Guides sections for more detailed information.
Select a keyword to start or refine your search.
Even if you do not carry an "earthquake" policy, or believe your damage may not exceed your deductible, you should notify your agent/broker and carrier in writing that you have sustained a loss and are filing a claim.
Tips for communicating with your insurance company
Testimonials about calculating dwelling claims from people who have lost their homes in California wildfires in the last ten years.
Collect the full amount your insurer owes you for what it would reasonably cost to repair/rebuild.
Public adjusters can negotiate a claim settlement with your insurer on your behalf.
Q&A with The California Department of Insurance
A computer software system for estimating construction costs
What happens when you sue an insurance company?
I think I’m underinsured...What should I do?
Property Damage FAQ’s
A way to resolve insurance claim and coverage disputes
For Recovering the Costs of Repairing and Replacing Damaged/Destroyed Household Items