If you face an obstacle that you cannot overcome by yourself, you may want to consider hiring professional help.  If you do not find information on your issue below, send an e-mail to info@uphelp.org and UP staff will find additional resources to help you troubleshoot your insurance claim problem.

Fire Insurance Claim Tips for California Residents
Depreciation Basics 
Effective Claim Complaints 
Mortgage Issues 
Underinsurance 101
Examinations Under Oath 
Your Insurance Legal Rights as a Property Owner in California
Protecting Your Legal Rights at the One Year Anniversary 
Summary of Legal Deadlines During the Claim Process
Response Deadlines for Insurers in California 
Dropped by your insurer – Where to go for help 
 A Policyholders Guide to Mediation 
 Reimbursement for Claim Preparation Expenses

Where to go for help:

If you have an face an obstacle that you cannot overcome by yourself, you may want to consider hiring a professional help. If your loss involves a large sum of money, you may need to hire a lawyer or public adjuster to get a full and fair settlement. And, hiring clean up and repair contractors who know how to put their estimates in a format that insurers can process will help you avoid snags in settling your claim. Insurance companies have expert lawyers and claim professionals on their side. You are entitled to the same.

Getting Help From the CA. Dept. of Insurance (pdf)
Hiring Professional Help
California State Agency Help
How to Reach Your Elected Officials (pdf)
California Department of Financial Institutions (pdf)
Organizing in Carrier Specific Groups (pdf)

Our Sponsors: Find businesses and individuals in your state who represent consumer and business policyholders and have committed to support United Policyholders' work as an official Sponsor.