• Will I get a detailed, line-item estimate and schedule?
  • Will I get full-time supervision? Who?
  • Who handles permits?
  • Who helps me select materials and finishes?
  • Do you have a contractor's license?
  • Do you have a business license?
  • Do you have Worker's Compensation insurance?
  • How much General Liability insurance do you have?
  • How many jobs do you do at one time?
  • What experience do you have with similar work?
  • Do you have references? (contact both business and client references)
  • What type of contract do you use?
  • Have you worked with the designer before?
  • Have you worked in our City/neighborhood?
  • Who is my emergency contact? How available are they?
  • Will we have weekly site meetings?
  • How will you protect my property?
  • How often do you bill us?
  • How do you keep track of change orders?
  • How often do you update the schedule?
  • Where will materials and tools be stored? How about toilet facilities? Phone?

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United Policyholders thanks Michael McCutcheon for providing this list for our Roadmap to Recovery workshop in San Bruno, CA

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