This section of our claim help library offers recovery guidance and strategies from people with personal experience recovering from a catastrophic loss, in their own words. While the label "disaster victims" is in common usage, many people whose homes have been damaged or destroyed prefer to be referred to as "survivors" because that term implies strength and a pro-active approach to getting out of a bad situation.  Our Survivors Speak tips are part of United Policyholders’ extensive library of free information.

“We learned first-hand that the best way for us to heal from our devastation and loss was to help others recover.”   — Karen Taylor-Burke, 42, of Leonardo, N.J., whose home was destroyed in October, 2012. She and her husband hope to be done rebuilding in the spring of 2015. ["Lessons Learned From Hurricane Sandy", New York Times, 10/28/14]