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UP Videos

In this section you can watch videos of United Policyholders' live educational programs for disaster survivors. Each program segment features expert speakers guiding survivors through the post-disaster recovery process.  The topics are listed next to each video link.  For more information, email info@uphelp.org.

2013 Flooding - Colorado

Feb. 4th, 2014

Flood Damage and Insurance 

Part 1:

Part 2:

October, 24th, 2013

Flood Insurance Workshop - Loveland, Colorado

Aug. 26th, 2013 

Flood Damage and Flood Insurance Information

2013 Black Forest Fire - Colorado Springs, Colorado

May 15th, 2014

"Healing and Dealing" 1 Year Deadlines and Decisions

April 3rd, 2014

Strategies for recovering depreciation and replacement values

March 6th, 2014

Resolving Insurance Claim Disputes

Feb. 13, 2014

Post-Disaster Income Tax Issues

Feb. 6th, 2014

Partial Loss Damage from Smoke, Ash and Heat

Jan. 9th, 2014

Buy, Rebuild or "Cash Out"

Nov. 7th, 2013

Construction 101

Oct. 3, 2013

Contents/Personal Property Claim Help

Sept. 10th, 2013  

Tips for settling the dwelling portion of your claim, understanding "Xactimate", "Scope of Loss", lowballing, underinsurance and partial loss considerations

Aug. 1st, 2013 

Communicating with your insurer, Colorado fair claim practices, and estimating and documenting your losses

2012 High Park Fire - Fort Collins, Colorado

April 22nd, 2013Healing and Dealing at the 1 Year Anniversary
Jan 15th, 2013 Insurance Claim Dispute Resolution Mechanisms:  
Negotiation, Mediation, Appraisal & Litigation. 
Dec. 13th, 2012    Mortgage Issues and the Emotional Recovery
Oct. 18th, 2012 The dwelling portion of the claim, including understanding 'Xactimate' and scopes of loss, as well as strategies for combating lowballing
Sept. 26th, 2012 'Contents Claim,' including strategies for completing the inventory, the concept of an inventory waiver and depreciation 
Aug. 27th, 2012 Effective claims communication, Underinsurance and Colorado-specific Claims Handling Rules
Aug. 2nd, 2012 Recovery Orientation Workshop

Roadmap to Recovery Meeting August 26, 2011
United Policy Holders "Roadmap to Recovery" 1 year check-in with San Bruno residents who lost homes in the explosion and fire on September 9, 2010.

2010 San Bruno Explosion/Fire 

Meeting #1 Navigating the Insurance and Rebuilding Process 11/15/2010
Meeting #2 Dollars and Sense: Home Repairs, Insurance, Rebuilding and Recovering 1/9/2011

Workshop #1 Inventorying and Valuing Contents
Workshop #2 Repair/Rebuilding 101
Worshop #3 - Insurance Negotiations
Workshop #4 Rebuild or Buy

ARCHIVE: 2007 San Diego Witch Creek Wildfire

The time it will take you to download the videos will vary depending on your Internet connection and equipment. For more information, email info@uphelp.org.

May 1, 2008 Local Building Requirements and Rebuilding "Green"
Apr. 17, 2008 Claims Handling Refresher
Mar. 27, 2008 Effective Communication and Conflict Resolution
Mar. 13, 2008 When Litigation Is Necessary… Strategic Use of Legal Services
Feb. 22, 2008 Tax Implications of the 2007 Firestorm
Jan. 31, 2008 Public Officials Helping You On The Road To Recovery
Jan. 24, 2008 Financing Issues Relating to Rebuilding
Jan. 17, 2008 Working With A Contractor to Rebuild Your Home
Jan. 10, 2008 Non-litigation Strategies for Dealing with Underinsurance
Dec. 17, 2007 FEMA, SBA, SDCBA, Red Cross
Dec. 12, 2007 Legal Issues & Scopes of Loss

These videos have been made available through the generous support of:

The Fire Relief Biotech Recovery Fund of the San Diego Regional Disaster Fund
The California Community Foundation
The Rancho Bernardo Community Presbyterian Church:
   Pastor Bruce Humphrey
   David Shalinsky
   Jan Rasmussen
   Jan Hoff
TV Magic, Inc.:
   Stephen Rosen
   Scott Richison
United Policyholders' staff:
   Karen Reimus, Outreach Coordinator
   Amy Bach, Executive Director
   Stefanay Allen, DragoonStudios
   Rebecca Huston, Volunteer