October 22, 2017

People who lost homes in the Wine Country fires might be approached by public adjusters offering to represent them in their insurance claims.

While some disaster victims have had good experiences with public adjusters, consumer advocates and the California Department of Insurance warn against rushing into anything. They say policyholders should try working with the insurance company...

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October 20, 2017

The last thing on the minds of most people whose homes were devastated by wildfires like those in Northern California may be keeping a journal. But, consumer advocates say, a journal can help in successfully filing an insurance claim.

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October 19, 2017

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October 18, 2017

For those evacuated during the wildfires, as well as others who discovered that homes and vehicles were destroyed, their first thought after ensuring the safety of family members was how to pay for lodging and out of pocket expenses in the wake of this disaster.

October 18, 2017

The wildfires that tore through San Diego County 10 years ago this week destroyed an estimated 1,600 homes. Two couples who lost everything when their homes burned to the ground talk about how the experience changed them.

Bobby Lofton was at home with his wife, Donna, when the Poomacha...

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October 16, 2017

Q: My home is gone. May I stop making mortgage payments?

A: Maybe, but not forever.

Definitely contact your lender now -- and, ideally, before your next payment is due. You can request a pause. It’s possible you’ll hear the term “forbearance agreement.” That’s bank jargon for...

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October 15, 2017

OAKLAND — Except for the mailbox, there was nothing to identify the home Risa Nye had known for the past seven years. Blackened box springs and the skeletal remains of appliances protruded from the still smoldering rubble, even though the fire had been extinguished two days earlier. Shaking, she looked at the chimney where she had hung Christmas stockings, breathed in the sulfur stink and felt...

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October 14, 2017

State Farm insurance agent Miguel Alfaro has taken hundreds of client calls since Monday from those who have lost so much in the region’s massive wildfires.

Some are concerned that they may be underinsured. Some have smoke damage in their homes. Some lost their cars.

And some lost everything.

“We are in uncharted territory. We have never had...

October 14, 2017

State Farm insurance agent Miguel Alfaro has taken hundreds of client calls since Monday from those who have lost so much in the region’s massive wildfires.

Some are concerned that they may be underinsured. Some have smoke damage in their homes. Some lost their cars.

And some lost everything.

“We are in uncharted territory. We have never had...

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October 13, 2017

5 tips to start rebuilding your home after a wildfire. While thousands of people are still evacuated, hundred have returned to their neighborhoods and found their homes in ruin.

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