If you have lost your home and want to take advantage of free help
from volunteers who’ve “been there”, call us or send us an email and
we’ll send you a list. Volunteer mentors on our list are identified by
name, contact information and insurance company. Send the email to Karen@unitedpolicyholders.org, or call (415) 393-9990.

United Policyholders and our experienced volunteers are already hard at
work helping those who've lost homes in the recent wildfires across
Southern California. UP Outreach Coordinator Karen Reimus, as well as Ken and Lisa Klein
and others are stationed at "one-stop" aid centers meeting one-on-one
with victims. They are empathizing and sharing their expertise while
directing people to the resources that United Policyholders has to
offer. Karen, the Kleins and many other UP volunteers have personally
navigated the challenges of rebuilding and recovering after losing their
own homes in previous disasters.

There are over 100 volunteers on United Policyholders'
list of "mentors". The mentor program was initiated by Reimus and builds
on the consumer education and outreach UP has been doing since 1991.
The majority of our current mentors are people who gained valuable
know-how on navigating large insurance claims and overcoming obstacles
to rebuilding the homes they lost in the 2003 wildfires in the San Diego
area. Our mentors also include people who were impacted by other
wildfires that have occurred over the 16 years since UP was founded.
They are making themselves available to support and educate those who
are just beginning the process of recovering from the loss of their
homes and property. Some have been working with people in the South Lake
Tahoe area since late June, others have recently joined. We welcome new
mentors and are encouraging those taking advantage of the program to
select a mentor who was insured with the same insurance company as they
are. To volunteer or learn more about the program, email info@unitedpolicyholders.org

A personal message from one of our Mentor/Volunteers (Word doc)