I have had a tremendous amount of difficulty with Blue Shield and the billing on my account. Their 3rd party billing on my account has been egregiously incorrect for some time...since March 1st, putting me in the rears which prevents my claims from being paid out. This occurred after I was awarded a credit when they arbitrarily canceled my policy with no notification back in September 2014 (my family was unknowingly without insurance for 3 months). I have contacted the Department of Managed Health Care. They were able to elevate my case to the grievance department within Blue Shield, but my account is still showing a horrendous past due amount of over $6500...I am actually paid up (and always have been) through the end of May with nothing owed until June 1st. I've been dealing with this on my own since March 1st with absolutely NO RESOLUTION TO DATE.

About The Expert

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.