A retaining wall supporting an in ground gunite pool attached to the structure of our home collapsed after a record 11" of rain fell in a 24 hr period and our insurer USAA will not cover repair or replacement due to "earth movement" as the cause we disagree should we push the issue?? Seek legal advice to try and force a claim or what?!? Our pool is now at risk due the wall collapse and now that event is becoming a "Pre existing condition" the longer it goes un addressed or unfixed

About The Expert

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.