The home I lived in for 3 yrs with my boyfriend burned down May 2, 2015. All of a sudden, he's decided he's not my significant other and refuses to tell me the name of who our insurer is. Meanwhile, he's being made whole again while I'm devastated with seemingly no recourse to recover ANYTHING for my property? Is this right? Can someone out there please advise me? I have the clothes on my back and a sketch of my 13 yr old daughter , that's literally it. With best of regards for you and yours, Lorraine.

About The Expert

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.