I'm dealing with the vehicle claims adjuster of the insured person who hit my car. After the first 5 days of trying to contact him to find out when was he coming out to inspect my car I was able to talk with him and in summary this is what he said. -- I don't work for you -- There is a pending investigation regarding our client's coverage and I'm not even suppose to be talking with you -- I have up to 45 days to get back with you so wait He said this in a very defensive tone. If I'm in a position to have another person help me with to downsides, let me know.

About The Expert

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.