Hello, Last week, my condo apartment (rental property) burnt down in a fire and I am finding myself extremely under-insured under Liberty Mutual ($10K dwelling and $4K loss of use- property cost $189K in 2004). This is financially devastating to me as I could end up paying out $50-$100K to rebuild and for loss of use as it may take 2 years to demolish and rebuild the structure. I feel blind-sided, as I know I lowered my premium a few years ago via a brief phone conversation with a sales assistant (not my agent), but I was never informed/warned about the risk or what this would mean in a total loss. I don't recall it ever being explained to me. I specifically remember the conversation going like, '...Does $138 fit your budget? Great.' I'd like to know if there is any recourse, or if the burden of proof is on me and too difficult to prove. thank you so much, Vivian

About The Expert

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.