by Amy Bach


Thank you Board member Jennifer Rosdail for distributing Roadmap to Recovery Guides to Hurricane Harvey Victims in Texas and being a highly effective UP volunteer.  Jennifer is pictured here doing relief work in the Lone Star State this week with a KW Cares team member and son Elvis Adler.

The 7 Habits of Highly Effective Roadmap to Recovery Volunteers 

1.   Being genuinely empathetic (thank you Team UP)

2.   Willing to help, even if it brings up painful memories (thank you Karen Reimus)

3.   Willingness to share expertise free of charge (thank you Ask an Expert volunteers)

4.   Being an expert on topics disaster victims need help with (thank you Ken Klein)

5.   Understanding that a non-profit is there to help, not sell (thank you UP sponsors)

6.   Being ready to jump into action after a disaster (thank you Sue Piper)

7.   Paying forward help and lessons learned the hard way to benefit others  (thank you Kerri Olivier)


* With gratitude to the late Stephen Covey, Author of

About The Blogger

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.  In 2019, Bach was appointed to a 3 year term as a member of the American Bar Association Standing Committee on Disaster Preparedness and Response.