by United Policyholders


Through our Roadmap to Recovery program you will find support, guidance and help resources relevant to the Camp Fire.  We currently have volunteers at a table at the The Camp Fire Disaster Recovery Center at 1982 East 20th Street in Chico.  People who need to sign up for any kind of help, ranging from FEMA aid to a new driver’s license, go there for help.

Take care of yourself and your family.  Save all your receipts for expenses due to losing the use of your home (during or after evacuation) - they should be reimbursable under your "Additional Living Expense" Coverage.



Upcoming Workshops:


Debris Removal Informational Meeting

Thursday, December 13th, 6-8 p.m.


Recovery and Insurance Orientation
Tuesday, December 18th, 6-8pm

UP staff and the California Dept. of Insurance

Chico State University - Performing Art Center Rm. 144
Located in Chico on W. 2nd St.
between Chestnut St. and Normal Ave.

See flyer for more information



Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement.  We also offer guidance on debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.

Please watch the First Steps After a Disaster video and make use of all the help our non-profit offers.  That includes videos of our past Roadmap to Recovery workshops in other wildfire areas, a library of tipssamples and toolsguidance from past disaster survivors, and answers to individual questions from insurance claim and legal profession expert volunteers via our Ask an Expert forum.

NOTE:  Merced Property & Casualty Customers, don't panic, get informed.


If you find out your home was spared but was exposed to extreme heat and smoke, we offer specialized guidance on insurance claim issues related to proper cleaning, inspecting for damage, restoring healthy indoor air quality and repairing obvious as well as hidden damage.If your home has been damaged or destroyed, we are very sorry. 


Here are some items to get you started putting one foot in front of the other on the road to recovery:


Additional Resources:

For more information, visit our Claim Help Library by clicking the icon below:

Wildfire (Total Loss)
Claim Help Library 
  Partial Loss
Claim Help Library 


About The Blogger

United Policyholders

United Policyholders is a non-profit organization that serves as a voice and an information resource for insurance consumers in all 50 States.