"Thanks for your excellent website. My insurance company was giving me a hard time, but now I'm finally able to understand the process."
Roadmap to Recovery Report
by Amy Bach
Disaster survivor volunteers Jim Pesout (Butte Fire, 2016), Karen Reimus (Cedar Fire 2003), and Roger Abrahim (House fire 2014) staffing UP's table at a Recovery Resource Center
The scale of the devastation from the recent Northern California wildfires is just as mind-boggling as the number of homes, businesses and lives that were impacted by hurricanes Harvey, Irma and Maria just a few months ago.
All we can do is all we can do. And thanks to UP's many years of expertise and national network of volunteers partners - we can do ALOT. We are:
- Answering questions at our workshops, Local Assistance Centers, and via email, phone calls and our Ask an Expert forum
- Generating new guidance as new issues arise
- Coordinating with partners to help as many people as possible
We are so very grateful for all the volunteers who've so generously given their time and energy to help us provide the unique guidance that makes UP so valuable, and to the donors that support our work.
Roadmap to Recovery Program stats as of 10/31/17
About The Blogger
Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library. Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.