Disaster survivor volunteers Jim Pesout (Butte Fire, 2016), Karen Reimus (Cedar Fire 2003), and Roger Abrahim (House fire 2014) staffing UP's table at a Recovery Resource Center

The scale of the devastation from the recent Northern California wildfires is just as mind-boggling as the number of homes, businesses and lives that were impacted by hurricanes Harvey, Irma and Maria just a few months ago.  

All we can do is all we can do.  And thanks to UP's many years of expertise and national network of volunteers partners - we can do ALOT. We are:

- Hosting workshops and keeping our libraries updated with current information for impacted households and businesses 

- Answering questions at our workshops, Local Assistance Centers, and via email, phone calls and our Ask an Expert forum

- Generating new guidance as new issues arise

- Coordinating with partners to help as many people as possible

- Disseminating information through the media

We are so very grateful for all the volunteers who've so generously given their time and energy to help us provide the unique guidance that makes UP so valuable, and to the donors that support our work.



     Roadmap to Recovery Program stats as of 10/31/17

  • 20 days staffing a table at the Santa Rosa Local Assistance Center
  • 21 Volunteers from Oakland, Berkeley, Mountain Ranch, San Diego, San Mateo, San Francisco and Sonoma
  • 6,233 page views of www.uphelp.org/northbayfires
  • 750 copies of the Disaster Recovery Handbook distributed
  • 3 workshops completed, 1 additional scheduled for 11/15
  • Over 400 attendees at each of our Roadmap to Recovery Workshops
  • Video of workshops available for free on our website: www.youtube.com/watch?v=qeS4EdOZbNg
  • 500 organizer boxes distributed in partnership with Out of the Ashes - San Diego Fire Survivor Group


About The Blogger

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. While practicing insurance regulatory law and representing clients in litigation matters, she co-founded United Policyholders in 1991. Bach migrated from the private practice of law in 2005 to become the organization's full-time Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally-recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous legal and consumer publications including "The Disaster Recovery Handbook," "WISE UP: The Savvy Consumer's Guide to Buying Insurance," and tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach has served as an official consumer representative to the National Association of Insurance Commissioners since 2009 and is in her second term as an appointed member of the Federal Advisory Committee on Insurance. She also currently serves on the American Bar Association’s Standing Committee on Disaster Preparedness and Response.