by Amy Bach

After Hurricane Katrina decimated communities in his home state of Mississippi, concerned citizen Kevin Buckel was outraged to learn that the average insurance payout to the victims was only $15,000 - far below what people needed to repair, rebuild and recover.  He looked around at the empty lots and lingering debris, teamed up with UP and worked for years to pressure lawmakers in his home state to more aggressively require insurers to treat claimants fairly.  (See, see also:

UP in coordination with Merlin Law Group, fought for case law that would help MS consumers get the full insurance benefits they pay for.  UP's work pressuring the MS Department of Insurance is ongoing.

Deborah Trotter, Merlin Law Group's lead attorney in Mississippi, explains how things have played out in the MS. legislature and Department of Insurance regulations since Kevin began his work:


About The Blogger

Amy Bach

Amy Bach has been a professional advocate for insurance policyholders since 1984 and an attorney since 1989. She co-founded United Policyholders in 1991 and serves as the organization's Executive Director and primary spokesperson; shaping and overseeing the Roadmap to Recovery™, Roadmap to Preparedness, and Advocacy and Action programs. She is a nationally recognized expert on insurance claim and legal matters; frequently interviewed in print and broadcast media, and the author of numerous publications including "The Disaster Recovery Handbook", "WISE UP: The Savvy Consumer's Guide to Buying Insurance" and consumer tips and guides in the UP Claim Help Library.  Recognized by Money Magazine as a Money Hero, Bach is in her eighth consecutive term as an official consumer representative to the National Association of Insurance Commissioners, and is a member of the Federal Advisory Committee on Insurance.  In 2019, Bach was appointed to a 3 year term as a member of the American Bar Association Standing Committee on Disaster Preparedness and Response.