by United Policyholders




Roadmap to Recovery Workshop

June 15, 2019, 2:00 pm - 4:00 pm

From Witch Creek to Woolsey, the voice of experience:
Surviving the wildfire recovery process


Grant R. Brimhall Public Library
1401 E. Janss Rd, Marvin E. Smith Community Room, Thousand Oaks

Note: To receive email updates, email please indicate that you want to receive WOOLSEY email updates



If your home or business has been damaged or destroyed in the Woolsey or Hill Fires, use this library and the UP Roadmap to Recovery program to get help.

Through our Roadmap to Recovery program you will find useful information, guidance and help resources. Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement.  We also offer guidance on debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.

Please watch make use of all the help our non-profit offers.  That includes videos of our past Roadmap to Recovery workshops in other wildfire areas, a library of tipssamples and toolsguidance from past disaster survivors, and answers to individual questions from insurance claim and legal profession expert volunteers via our Ask an Expert forum.   

As you move through the process, set up whatever systems will help you stay as organized as possible.  Keep a journal/diary to confirm communications in writing, list and value what you lost and keep on track.  Save receipts for expenses due to losing the use of your home (during or after evacuation) - they should be reimbursable under your "Additional Living Expense" Coverage.  Seek out others who are insured with the same company you're insured with, share information and stay in touch with them as best you can.  211 and Ventura County Recovers are also good sources of recovery help..

UP is here to support you as best we can.  We're rooting for you! I

f your home was spared but exposed to extreme heat and smoke, we offer specialized guidance on insurance claim issues related to proper cleaning, inspecting for damage, restoring healthy indoor air quality and repairing obvious as well as hidden damage. 


Here are some items to help you keep putting one foot in front of the other on the road to recovery:

Ask an Expert Forum:

The UP ”Ask an Expert” forum is an easy and safe way to ask direct questions and get answers from experienced and reputable consumer-oriented attorneys, claim, construction, tax and finance professionals plus previous disaster survivors who serve as UP volunteers. Your identity and personal information are protected. To use the forum, please visit


Additional Resources:

For more information, visit our Claim Help Library by clicking the icon below:

Wildfire (Total Loss)
Claim Help Library 
  Partial Loss
Claim Help Library 


Previous Roadmap to Recovery Workshops and Events:

Roadmap to Recovery #6: Underinsured guidance, mobile home claim guidance, mortgage matters
May 11, 2019, 2:00 - 4:00 pm

Grant R. Brimhall Public Library
1401 E. Janss Rd, Marvin E. Smith Community Room, Thousand Oaks

View the PowerPoint
View Flyer Here

April 28, 2019, 10:00 - 11:00 am
Special public meeting on Insurance Claims and Recovery


One-on-one appointments with CDI (CA Dept. of Insurance) staff and walk-in consultations with UP
Disaster Survivor Support Network volunteers
11:00 am - 3:00 pm  
Malibu City Hall
23825 Stuart Ranch Rd, Malibu, CA
View Flyer Here

Roadmap to Recovery #5: ;"The Scoop" on Scope
April 20, 2019, 2:00 - 4:00 pm
Grant R. Brimhall Public Library
1401 E. Janss Rd, Marvin E. Smith Community Room, Thousand Oaks
View the Flyer for more information

Free legal help clinic
April 13th, 2019
Pepperdine University Drescher Campus, Room LC 159
24255 Pacific Coast Hwy, Malibu, CA

Roadmap to Recovery #4: Contents and personal property claim process
March 23, 2019, 2:00 - 4:00 pm
Grant R. Brimhall Public Library
1401 E. Janss Rd, Marvin E. Smith Community Room, Thousand Oaks
View the Flyer for more information

Tax and Financial Planning Webinar
Monday, March 18th, 2019
5:30 PM PDT
View the Flyer for more information


Free Insurance Legal Help Clinic

March 7th, 2019, 6-8 pm
The Church of the Epiphany
5450 Churchwood Dr, Oak Park, CA 91377
Co-hosted by UP, Pepperdine Law School, CRLA.  


Roadmap to Recovery #3: Communicating with your insurance company
Tuesday, February 26th, 2019 5:30 - 6:30 pm
Virtual Webinar


Roadmap to Recovery #2: Navigating the "Dwelling" portion of your claim
Saturday, January 26th, 2019 11am-1pm
Westlake Village United Methodist Church
1049 S. Westlake Blvd., Westlake Village, CA 91361


Roadmap to Recovery Workshop #1: Insurance and Recovery Orientation
Saturday December 15th, 2018 

This workshop will be offered in two locations:

Malibu: 10am-12pm
Malibu Public Library
23519 West Civic Center Way, Malibu

Thousand Oaks: 3-5pm
Thousand Oaks Library – Marvin E. Smith Community Room
1401 E. Janss Road, Thousand Oaks
Workshop flyer



About The Blogger

United Policyholders

United Policyholders is a non-profit organization that serves as a voice and an information resource for insurance consumers in all 50 States.