September 17, 2014

In this section you will find tips, tools and resources for navigating your insurance claim settlement. In addition to what you'll find here, you can use the search box to find articles, surveys and reports, and you can watch videos of Roadmap to Recovery™ post-disaster workshops.


 Claim Guidance Library 

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August 24, 2014

Days after the August, 2014 earthquake in Napa County, United Policyholders was at the temporary relief center and the local assistance center giving information and recovery support to distraught residents who'd come for help.  Our Roadmap to Recovery tools, publications and services are available to all impacted home, business owners and renters as well as the case managers and aid workers assisting in the recovery effort.  

UP has guided thousands of California residents on earthquake damage, repair methods, insurance negotiations and settlements since the aftermath of...

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August 20, 2014

United Policyholders is a non-profit organization that is a voice and an information resource for insurance consumers in all 50 states.  We have helped guide disaster survivors on the road to recovery for over twenty years. We invite all Hawaii residents impacted by Tropical Storm Iselle to use our Roadmap to Recovery™ tools, information and services.

    First steps to getting oriented and organized:

    If your home has been damaged or destroyed, below is a checklist to help keep you on track during this...

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    July 21, 2014

    United Policyholders is a non-profit organization that is a voice and an information resource for insurance consumers in all 50 states.  We have helped guide disaster survivors on the road to recovery for over twenty years. We are looking forward to helping Carlton Complex Fire survivors throughout the long-term recovery. 

    First steps to getting oriented and organized:

    If your home is close to a wildfire area and you're returning to it after an evacuation order has been lifted, read our ...

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    July 2, 2014

    Policyholders achieved a rare victory in Maslo v. Ameriprise, B294271, Court of Appeal, Second Appellate District, Division Four, June 27, 2014 (227 Cal.App 4th 626). The plaintiff, Ted Maslo, was injured in a car crash by an uninsured motorist. After filing for UIM benefits under his own policy, Maslo was forced into arbitration by his insurer, Ameriprise Financial (IDS Property and Casualty Co.). Maslo was awarded $164,000 in arbitration, despite asking for the policy limit of $250,000, and sustaining injuries in excess. Maslo filed a complaint...

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