April 25, 2017

In an a recent order, Judge Carolyn B. Kuhl of the Los Angeles Superior Court ruled that Travelers' California home insurance policies contain an unlawful notice provision related to smoke damage. Travelers is one of a handful of insurance companies that have begun to include limitations to coverage for smoke damage in their homeowner's policies. The Travelers policy at...

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March 16, 2017

Reforming and/or re-authorizing the ​National Flood Insurance Program (NFIP) has moved front and center in our nation's Capitol in the past month, and was mentioned prominently in the budget proposal recently issued by the White House. The NFIP is basically a privatized government program created by Congress through which insurance companies and vendors get paid to sell flood insurance and process claims in coordination with a small staff of public...

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March 16, 2017

Catch UP on how to use the appraisal process to settle an insurance dispute from the comfort of your home or office.  Lawyers can earn continuing ed credit for registering for the webinar.  And best of all, your registration fee supports our non-profit's important work empowering the insured.  A recording of the webinar will be available for purchase after the event at www.uphelp.org/catchup.

The one-hour long segment of Catch UP, slated for March 21, 2017, features UP Executive Director Amy Bach in...

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March 1, 2017

If your home or business was damaged or destroyed in recent flooding in San Jose, you can access guidance and tools through United Policyholders' Roadmap to Recovery® program for overcoming insurance claim challenges and reaching fair settlements. Scroll down for key tips and a menu of resources.  

Focus on completely inventorying and valuing all damage and costs to repair or replace your property, regardless of your insurance situation.   If your rental, home or business was insured for flood...

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February 23, 2017

United Policyholders is a nonprofit organization that is a voice and an information resource for insurance consumers in all 50 states.  UP has helped guide disaster survivors on the road to recovery since 1991.  This information will walk you through the first few weeks.  Here is a checklist to help you use your insurance and keep you on track during this stressful time.

  • Start a claim diary of conversations with insurance, repair, government and other professionals. Take notes on: who you talked to, the number you called, date and time, what was said....
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