October 1, 2005
There is a saying among consumer advocates regarding homeowner's insurance: “Use it and lose it.” It is not a phrase that insurance companies are particularly fond of. But it sums up how all too many people feel about their homeowner's insurance: if you decide to make a claim, you are in danger of being dropped. Take the case of Colin and Gabi Baigel of Mamaroneck, N.Y., who had a policy with a...
As posted at: New York Times

June 12, 2003
NEW YORK (CNN/Money) - Our homes are more than valuable assets. They're safe havens, and protecting them with insurance is a must. How well you do that depends on the details of your policy. Here's what to look for: Make sure you can rebuild The most sweeping coverage you can buy is a Homeowner 3, or HO-3, policy. (In some states, even more deluxe HO-2000 policies are available.) A cash-value...
As posted at: CNN Money

October 29, 1993
In the Oakland firestorm of October, 1991, the insurance industry's reputation was blackened along with the hillsides. The industry--excoriated for insensitivity and foot-dragging in its claims handling in Oakland--is determined not to repeat its mistakes this time around. Consumer activists and regulators are watching closely with the same idea in mind. "We want to make it clear that we will not...
As posted at: LA Times