"We are so grateful that a consumer-focused organization like UP – completely independent of the insurance industry – is there to help families and individuals, homeowners and renters alike, navigate the confusing claims process after a disaster, and to help them before a crisis as well."
UP in the News
When it comes to health insurance, Valencia resident Tova Hack's
first problem is that she works part time and thus needs an individual
policy for medical coverage because her employer doesn't offer one.
Her second problem is that she's a woman.
Hack, 22, a grad student at Cal State Northridge, is insured by
Blue Shield of California. She just found out that the...
Policies scaled back after Katrina
If Hurricane Gustav hits Louisiana, homeowners will discover that
they have less insurance coverage than they did during Hurricanes
Katrina and Rita, and they'll be reaching into their own pockets to
In the past three years, the use of hurricane, windstorm or
named-storm deductibles, which means that...
Two Informative Seminars Held
Lake Arrowhead, CA – Rebuilding Mountain Hearts & Lives presented
two identical workshops yesterday (September 13) for local residents on
how to be prepared for a disaster including proper insurance coverage.
Participants at the free sessions will learn the ins and outs of
the insurance business from insurance...
Three years after Eliot Spitzer decapitated the world's largest
insurer, his protégé has stepped in to try to save the company from
They spent a recent Saturday creating detailed lists of the contents
of their houses – everything from dishes and bed linens to socks and
unopened tubes of toothpaste. When memories failed, they turned to each
other's lists to jar their recollections.
It was a long and emotional process, but necessary because many
insurers require meticulously itemized lists...
SAN DIEGO -- Lee and Shirley Taylor aren't alone.
They are victims of the October wildfires that destroyed their
Ramona home. They're also underinsured.
"That was our request, insure us against total loss," said Lee
Taylor. He said his agent handed him a 108-page insurance policy he
believed fully insured his home and 8-acre avocado farm.
Victims of last October's wildfires gathered for a news conference in
Rancho Bernardo on Wednesday, asking for help from Insurance
Commissioner Steve Poizner.
Many say they have not resolved their claims with their insurance
companies because they were grossly underinsured.
"He needs to follow through on his promise to all of us who are
Homeowners' policies not covering costs of rebuilding
This story has been modified since its original posting.
RANCHO BERNARDO ---- Stan Newman and about two dozen others who lost
their homes in last year's Witch Creek fire complained Wednesday they
had made almost no progress toward rebuilding because their insurance
companies were refusing to...
San Diego County residents, saying they were misled into believing they had enough coverage, urge the state insurance commissioner to take action. Insurers say it's not a severe problem.
Reporting from Sacramento -- As a wildfire sparked evacuations in
Southern California on Wednesday morning, victims of a blaze that
destroyed 1,600 homes in San Diego...
California's insurance commissioner has ordered his auditors to examine
how insurance companies handled claims from last year's devastating
wildfires amid allegations from homeowners that some insurers misled
them about how much coverage they needed.
“We'll be looking for patterns of behavior by insurance companies,
of stalling, not paying claims fully and...