January 11, 2011
When your car battery dies or you get a flat tire, having a roadside assistance plan can be a godsend. Car insurance companies generally offer cheaper roadside plans than those of motor clubs. However, these programs raise a question in many consumers' minds, says Amy Bach, a lawyer and the executive director of United Policyholders, a San Francisco-based non-profit organization that advises...

January 11, 2011
  For Immediate Release  Contact: Amy Bach, United Policyholders, (415) 393-9990                Kate Comfort Harr, Rebuilding Together, (650) 366-6597   Local Experts Help San Bruno Families Tackle Recovery Challenges   Local non-profits host “Dollars and Sense” info fair and workshops on Home Repairs,...

January 10, 2011
Karen Reimus bought her Southern California home just four months before the flames from the massive Cedar Fire consumed it in 2003. Reimus and her husband, both lawyers, had been careful to choose a good insurance policy, one they believed would cover the full cost of replacing their home. So the couple was surprised to find themselves underinsured when their new home was reduced to ashes. "We...

January 10, 2011
  One company offers policies covering the pipes that bring water to homes for $4.95 a month, but the exclusions are so broad that homeowners could be stuck with the bill for just about all repairs. Thousands of California homeowners recently received official-looking letters from a company called Home Emergency Insurance Solutions informing them that they face the prospect of thousands of...
As posted at: LA Times

January 5, 2011
When dogs bite people, insurers often pay. But what happens when bed bugs bite? Bed-bug infestations in the United States have multiplied at an alarming rate in recent years. A recent survey of almost 1,000 pest exterminators found that 95% of the firms had dealt with a bed-bug infestation in the past year. That was up from 25% of firms in surveys conducted before 2000. The National Pest...

January 3, 2011
Some residents who lost their homes in the Fourmile Canyon fire are telling horror stories about trying to get their insurance companies to reimburse them for the full cost of their belongings and rebuilding their homes. One homeowner, who asked not to be identified for fear of retaliation, says his insurance company, State Farm, is taking its sweet time reviewing his detailed list of the...

January 3, 2011
LITTLE ROCK, AR - It's disaster season; do you know where your insurance policy is? Think your odds of disaster are low so you don't need to really worry about what's covered? You're not alone. A recent survey shows a lot of us don't have any idea what's insured, or what to do when we need that policy's protection. But experts warn we need to find out, before an emergency. Ann Middleman's...

December 2, 2010
American General Life Insurance Co. markets its policies as protection for "the hopes and dreams of American families" — a promise Ian Weissberger took to heart during his losing battle with Lou Gehrig's disease. But after the Cathedral City mortgage broker died in 2005, American General cancelled his life insurance policy and refused to pay his widow the $250,000 benefit. The Weissbergers'...

November 3, 2010
What Some Companies Don't Reveal Before You Buy Only when you have to use it, you find out, it sometimes doesn't cover your emergency. After several viewers found themselves roadblocked, they called Kurtis to investigate. We've received a number of complaints over the past five years when it comes to trip insurance. These couples thought their policies should cover them! So why didn't...

November 2, 2010
These tools and workshops apply lessons learned by those who’ve lost homes in past wildfires, plus tips from leading safety and construction experts. United Policyholders is a national nonprofit 501(c) (3) organization that educates consumers on insurance matters with over 19 years of experience helping disaster victims navigate the insurance recovery process on their own and find the right...