Support, guidance and encouragement from United Policyholders Disaster Survivor Support Network, ("DSSN"), a corps of 150 volunteers with personal experience recovering from a disaster. DSSN mentors offer a listening ear, confidential emotional support, insurance and rebuilding tips.
Available support includes telephone, in-person or email contact, plus access to the"Survivors Speak" tip series in the Insurance Recovery Library. Survivors' Speak tips offer recovery guidance and strategies from the hearts and minds of people in their own words. While the label "disaster victims" is in common usage, many people whose homes have been damaged or destroyed prefer to be referred to as "survivors" because that term implies strength and a pro-active approach to getting out of a bad situation.
"Survivor to Survivor Listserv": A restricted access on line discussion forum for DIsaster Survivors only. A safe and convenient way to get and share valuable information with others who are in the process of recovering from a recent wildfire loss. Access limited to people who've had a catastrophic property loss and by invitation only. For more information and/or to receive an invite to the list serve, contact UP Outreach Coordinator Karen Reimus by e-mail at firstname.lastname@example.org.